Privacy Policy

By visiting any page on our website ( or ticking the box on a form on our website you give your consent to us processing your data in accordance with this privacy policy.

You may contact us by the following means if you wish to withdraw your consent at any time or have any queries about our privacy policy:

Stairlift Helper
97 Newsham Drive
L6 7UH

0800 002 9205

What Data We Collect on Our Website and How We Use It

Our website uses cookies and by using our website you are agreeing to our use of cookies. A cookie is sent to your computer when you visit our website and if you visit the website again the cookie enables the website to recognise your browser. Cookies don’t collect or store personal information but may store user preferences. Your browser can be reset to accept, refuse or selectively turn off cookies or to show you when a cookie is being sent.

Aggregate Data
We automatically collect aggregate data about our website visitors in order to understand how our visitors use our website. We use this data to improve our website content to provide a better user experience. We do not share this information with anyone else. By visiting any page on you give your consent to this.

The aggregate data we collect does not include personal information such as your name, address or phone number for example. It does include (if available) our website visitors’ IP address, ISP, the browser they used to access our website, the website or search engine that referred them to our website, any search term they used to find our website, the date and time they came to our website, how long they visited our website for and which pages they looked at.

Personal Information
We do not collect personal information about our website visitors unless you specifically give us that information by filling out a form on our website and ticking the box to agree to this privacy policy. The only personal information we may collect is your name, postcode, house name or number, phone number and email address. If you give us your personal information the data will be processed in accordance with GDPR and will be stored as electronic records. Any information submitted electronically via our website is submitted at your own risk. We take reasonable steps to ensure your information is processed and stored securely to prevent unauthorised access but we cannot guarantee it is secure.

By filling out a form on our website you are making a request to find out more information about stairlift prices. In order to meet your request fully we may share your contact details with one or two third party stairlift companies who may contact you directly in order to provide you with an accurate price, answer any questions you may have, provide a brochure or arrange a free no obligation quote. We may also contact you ourselves. By agreeing to our privacy policy you are agreeing to your data being used in this way. If you do not wish your data to be used in this way do not tick the box on the form to indicate you agree with this privacy policy.

You have the right to request details of all information we hold about you, request that the information be amended or request that it be deleted from our records. If you ask us to provide information about what data we hold about you we will provide it within one month of receiving your request.

If you submit personal information on behalf of a third party it is your responsibly to ensure you have their permission to do so and to explain to them their data will processed in accordance with this privacy policy.

If we share your data with a third party stairlift company they may share further information about you with us. This may include information about any stairlift purchase you make with them, such as the price you paid and the installation date. This information will be stored in the same manner as any information you submit to us directly.

If in the future we sell our website we may share your personal information with prospective buyers.

We may also disclose your personal information if we have a legal obligation to do so.

Links to Third Party Websites
We are not responsible for any of the content of any third party website that you may access by clicking a link on