Companion Stairlifts in the UK: Reviews, Costs & Prices
- The cost of a Companion stairlift ranges from £2,000 to £6,000, with the average one being £3,500.
- Companion provides straight, curved, and outdoor stairlifts, catering to various staircase configurations and user needs.
- Companion Stairlifts boasts a strong reputation, with a 4.7/5 star rating on Trustpilot based on over 900 customer reviews.
Companion Stairlifts has established itself as a leading provider of mobility solutions in the UK, offering a comprehensive range of stairlifts designed to enhance independence and accessibility for individuals with mobility challenges. As part of the global Handicare Group, Companion has built a reputation for quality products and customer-focused service since its inception in 2003.
In this guide, we’ll delve into the world of Companion Stairlifts, exploring their product range, pricing structure, and customer satisfaction levels. Our aim is to provide you with a thorough understanding of what Companion Stairlifts offers, helping you make an informed decision about whether their products are the right fit for your mobility needs.
Are you considering a Companion stairlift for your home? Don’t spend countless hours researching and contacting installers on your own. Let us simplify the process for you.
By completing our quick and easy questionnaire, we’ll connect you with up to four trusted stairlift installers in your area. They’ll provide you with up to 4 free, no-obligation quotes tailored to your specific needs. Take the first step towards improved mobility and independence in your home – click below to get started and find the perfect stairlift solution for you.
Companion stairlifts model range
Companion Stairlifts offers a diverse selection of models designed to cater to various staircase configurations and user needs. Their comprehensive range ensures that individuals with different mobility requirements can find a suitable solution for their homes. Let’s explore the different types of stairlifts Companion provides and their target audiences.
Straight Stairlifts
Companion’s straight stairlifts are ideal for homes with simple, straight staircases. These models are perfect for individuals who need assistance navigating a single flight of stairs without any turns or landings.
Companion 1000
The Companion 1000 is a versatile and adaptable straight stairlift, suitable for a wide range of users.
- Target audience: Individuals with limited mobility who require a reliable and customisable stairlift for straight staircases.
- Features: Sleek design, space-saving manual or powered hinge, customisable seat height, and choice of upholstery colours.
- Weight capacity: Up to 31.5 stone (200kg), making it suitable for users of various sizes.
Companion 1100
The Companion 1100 is the next-generation straight stairlift, offering advanced features and a slimmer, narrower profile.
- Target audience: Users seeking a modern, space-efficient narrow stairlift with enhanced comfort features.
- Features: Slimmest rail on the market, patented friction-drive technology, stylish seat in Vanilla Beige, and options for manual or powered swivel seats and footrests.
- Weight capacity: Up to 22 stone (140kg), suitable for most users.
Curved Stairlifts
For homes with more complex staircase layouts, Companion offers curved stairlifts that can navigate turns, bends, and landings smoothly.
Companion 4000 Curved
The Companion 4000 is a twin-rail curved stairlift designed for staircases with multiple turns or landings.
- Target audience: Individuals with mobility issues living in homes with complex staircase configurations.
- Features: Measured-to-fit design, powered hinge track options, foldable design for space-saving, and safety features like retractable seat belts and emergency stop.
- Suitable for: Multi-user households, as it comes with two handheld remote controls.
Companion Freecurve
The Companion Freecurve is a premium curved stairlift featuring a unique tubular rail system.
- Target audience: Users requiring a stairlift for narrow stairs or staircases with tight bends.
- Features: Single curved track system, smooth and comfortable ride, manual or powered swivel seat options, and a 2-way powered swivel for narrow staircases.
- Ideal for: Homes with challenging staircase layouts or limited space.
By offering this comprehensive range of stairlifts, Companion ensures that individuals with various mobility needs and home layouts can find a suitable solution to enhance their independence and quality of life. Companion’s model range aims to provide safe and comfortable mobility solutions for all users.
Companion stairlift prices
The average price of Companion Stairlifts is £2,000 – £6,000. They offer a range of models to suit different needs and budgets. The stairlift prices vary depending on the type of stairlift, installation requirements, and additional features.
| Costs of Different Types of Companion Stairlifts | |||
|---|---|---|---|
| Stairlift Type | Purchase Price (£) | Maintenance Cost per Year (£) | Warranty |
| Straight Stairlift | £1,800 – £3,500 | £75 – £150 | 12 months |
| Curved Stairlift | £3,750 – £7,000 | £100 – £200 | 12 months |
Companion Stairlifts offers various additional features to enhance comfort and usability. While these features can increase the overall cost, they may significantly improve the user experience. Some common additional features include:
- Powered swivel seat: £100 – £250
- Extended warranty: £450 – £850
- Powered footrest: Price varies
- Custom upholstery: Up to £1,500
Warranty information
All Companion stairlifts come with a standard 12-month warranty covering parts and labour, which provides peace of mind for new stairlift owners. For those seeking extended coverage, Companion offers options to extend the warranty at an additional cost, typically ranging from £450 to £850, depending on the duration and level of coverage.
By considering these costs and features, you can make an informed decision about which Companion stairlift model best suits your needs and budget. Remember that while the initial cost may seem significant, the investment in a quality stairlift can greatly improve quality of life and independence for years to come.
Companion stairlift advantages and disadvantages
Companion Stairlifts offers a range of mobility solutions for UK customers. When considering a Companion stairlift, it’s important to weigh the pros and cons to determine if it’s the right choice for your needs. Here’s an overview of the advantages and disadvantages of Companion stairlifts:
Advantages
Here is why Companion Stairlifts might be the one for you:
- Range of models for straight, curved staircases
- Customisable options to suit individual needs and home decor
- Next-day installation available in many areas of the UK
- Competitive pricing with a price match promise
- Award-winning customer service
- 12-month warranty included with all new stairlifts
- Safety features including multiple sensors and retractable seat belts
Disadvantages
Despite the many advantages, there are a few potential drawbacks to consider:
- Higher costs for curved and customised models
- Stairlift installation may require modifications to your home
- Maintenance costs can add up over time
- Limited colour options compared to some competitors
- May not be suitable for all staircase configurations
By considering these advantages and disadvantages, you can make an informed decision about whether a Companion stairlift is the right choice for your mobility needs and home environment.
Want to get a stairlift, but don’t know where to start? We can find you up to 4 free quotes from stairlift installers in your area. Avoid the hassle of spending days on research and comparisons on your own. Fill in our 30-second form and let us do the rest!
Companion stairlift reviews in the UK
Customer feedback plays a crucial role in assessing the quality and reliability of stairlift providers. Companion Stairlifts has established a strong reputation in the UK market, with many customers sharing their experiences online. Let’s take a closer look at what users have to say about Companion Stairlifts.
Trustpilot score
Companion Stairlifts has garnered an impressive rating on Trustpilot, a widely respected consumer review platform:
- Overall Trustpilot score: 4.7 out of 5 stars
- Based on over 900 reviews
- 93% of reviews are either 5-star (83%) or 4-star (10%)
Common praise points
Customers frequently commend Companion Stairlifts for:
- Efficient and professional installation process
- Knowledgeable and friendly staff
- High-quality, reliable stairlifts
- Excellent customer service and after-sales support
- Competitive pricing and value for money
Areas for improvement
While the majority of reviews are positive, some customers have noted:
- Occasional delays in scheduling installations or repairs
- Limited colour options for some models
- Higher costs for curved stairlifts compared to straight models
Customer testimonials
Many customers have shared positive experiences with Companion Stairlifts:
“The entire process from initial enquiry to installation was smooth and professional. The stairlift has made a huge difference to my daily life.” – Sarah T.
“I was impressed by the knowledge and patience of the sales team. They helped me choose the perfect stairlift for my needs.”– John M.
Overall, the high Trustpilot score and numerous positive reviews suggest that Companion Stairlifts is a reputable and reliable choice for those seeking mobility solutions in the UK. The company’s commitment to customer satisfaction is evident in the feedback from many satisfied users.
Comparing Companion stairlifts with other brands
When considering a stairlift, it’s essential to compare different stairlift companies to find the best fit for your needs and budget. Here’s a comparison of Companion Stairlifts with other leading brands in the UK market, including Acorn, Stannah, Age UK, Brooks, Handicare, and TKE Solutions.
| Companion Stairlifts Vs Other Top Brands | ||||
|---|---|---|---|---|
| Brand | Price range (£) | Models | Trustpilot rating | Warranty |
| Companion | £2,000 – £7,000 | Straight, curved | 4.7/5 | 1 year |
| Acorn | £1,800 – £6,000 | Straight, curved, outdoor | 4.6/5 | 1 year |
| Stannah | £2,000 – £6,000 | Straight, curved, outdoor | 4.7/5 | 2 years |
| Age UK | £2,000 – £8,000 | Straight, curved, outdoor | 4.4/5 | 2 years |
| Brooks | £1,800 – £8,000 | Straight, curved | 4.5/5 | 1 year |
| Handicare | £1,500 – £7,000 | Straight, curved, outdoor | 4.4/5 | 2 years |
| TKE Solutions | £1,800 – £8,000 | Straight, curved, outdoor | 4.6/5 | 2 years |
Companion Stairlifts is a brand that operates under the Handicare Group, a prominent provider of mobility solutions. While Companion maintains its own unique identity and product offerings, it benefits from the extensive resources and expertise of the larger Handicare family.
This relationship allows Companion to deliver high-quality stairlifts tailored to meet the diverse needs of customers while ensuring reliability and safety. Here are some other key observations:
- Price range: Companion Stairlifts offers competitive pricing, similar to most other brands. Acorn tends to have a slightly lower starting price, while Stannah and TKE Solutions may have higher-end models.
- Customer reviews: All brands maintain high customer satisfaction ratings, with Companion and Stannah leading slightly with 4.7/5 on Trustpilot.
- Types of models: All brands offer a range of straight, curved, and outdoor stairlift models, with Brooks being the exception, focusing primarily on straight and curved options.
- Warranty: Companion offers a standard 12-month warranty, which is on par with Acorn and Brooks. However, Stannah, Age UK, Handicare, and TKE Solutions provide longer 24-month warranties.
When choosing between these brands, consider factors such as your specific staircase configuration, budget, desired features, and the importance of extended warranty coverage. It’s also advisable to request quotes from multiple providers and, if possible, arrange for in-home assessments to determine the best fit for your individual needs.
Is a Companion stairlift the right choice for me?
Choosing the right stairlift is a significant decision that can greatly impact your quality of life and independence at home. Companion Stairlifts offers a range of reliable and customisable options that may be suitable for your needs. Consider the following points to determine if a Companion stairlift could be the right choice for you:
- Competitive pricing: Their prices are in line with industry standards, with options to fit various budgets.
- Positive customer reviews: With a 4.7/5 Trustpilot rating, many customers are satisfied with their Companion stairlifts.
- Quick installation: Next-day installation is available in many areas of the UK.
- Safety features: Multiple sensors and retractable seat belts ensure a secure ride.
While Companion Stairlifts offers many advantages, it’s essential to compare options and get personalised advice before making a decision. Every home and individual’s needs are unique, and what works for one person may not be ideal for another.
Are you ready to explore whether a Companion stairlift is the right fit for your home? Don’t waste time contacting multiple providers individually. Let us help you get personalised stairlift quotes quickly and easily.
Simply fill out our 30-second form, and we’ll connect you with up to 4 trusted stairlift installers in your area. They’ll provide free, no-obligation quotes tailored to your specific requirements. Click below to get started and take the first step towards enhanced mobility and independence in your home!
