Platinum stairlifts in the UK: reviews, costs and types
- Platinum stairlifts start at £1,795 for straight models and £3,795 for curved ones, suiting various budgets and staircases.
- Platinum offers straight, curved, outdoor and heavy-duty models to suit different needs and homes.
- Platinum stairlift reviews shine on Google with 4.5/5, with customers frequently praising their comfort, safety, and reliability.
With various types of stairlifts available, Platinum stands out with custom-built designs, providing smooth, reliable solutions for even the most complex staircases. In this guide, we’ll explore the costs, features, and how Platinum compares to other leading brands, helping you make an informed decision.
If you’re considering a Platinum stairlift but are unsure about the cost, comparing models and prices is the best way to find value. Expert advice will help ensure you make the right choice.
Save days of research with up to 4 free quotes from our network of trusted UK stairlift suppliers. You can quickly compare stairlift models, features, and prices to find the best fit for your home. Click below to get started.
Platinum stairlift models
Platinum Stairlifts specialises in custom-built stairlifts for different types of staircases, including straight, curved, and heavy-duty options. Each model focuses on providing comfort, safety, and ease of use.
Straight stairlifts
Best for: Homeowners with narrow or straightforward staircases looking for a space-efficient, reliable option.
Platinum’s straight stairlifts, like the Horizon, feature a compact design, making it ideal for homes with narrow spaces. The powered swivel seat helps users with limited mobility get on and off easily, and the safety sensors stop the lift if an obstacle is detected, ensuring safety during use.
Weight capacity: Up to 140kg (22 stone).
Price range: £1,795 to £2,395.
Curved stairlifts
Best for: Homes with complex staircases or multiple landings that require a custom solution.
Platinum’s curved stairlifts UK option uses a custom-fit rail to smoothly navigate bends and landings. They are designed to ensure comfort and safety on complex staircases, with ergonomic seating to support users during longer rides.
Weight capacity: Up to 136kg (21.5 stone).
Price range: £3,795 to £4,914.
Outdoor stairlifts
Best for: Users who need reliable stairlift solutions for outdoor spaces exposed to various weather conditions.
Platinum’s outdoor stairlifts are unique in that they can be tailored for both straight and curved outdoor staircases, offering a versatile solution for homes with more complex outdoor layouts. Built with weather-resistant materials, they can withstand rain, snow, and UV rays, ensuring consistent performance. These stairlifts provide safe, smooth access to outdoor spaces like gardens or patios, even in challenging environments.
Weight capacity: Up to 160kg (25 stone)
Price range: £2,300 to £5,000
Heavy-duty stairlifts
Best for: Users requiring extra support due to higher weight or specific mobility challenges.
The Ultimate Curved stairlift offers a reinforced frame or greater stability. With a higher weight capacity and forward-facing travel, it provides added safety for users who require additional support. The stairlift installation process for heavy-duty models may take slightly longer due to the custom-fit rails and reinforced frames.
Weight capacity: Up to 160kg (25 stone).
Price range: From £4,695 to £6,600.
Platinum stairlift costs in the UK
The cost of a Platinum stairlift in the UK starts at £1,795 for straight models and £3,795 for curved models. Installation costs range from £500 to £1,50, depending on the staircase’s complexity. Maintenance costs are also a consideration, with annual servicing typically ranging from £75 to £200, depending on the model.
| Platinum stairlift costs (UK) | |||
|---|---|---|---|
| Model & type | Purchase price | Installation cost | Upkeep/yr |
| Horizon Straight | £1,795 – £2,395 | £500 – £600 | £75 – £150 |
| Platinum Curve | £3,795 – £4,914 | £700 – £1,000 | £100 – £200 |
| Heavy Duty Curved | £5,595 – £6,395 | £700 – £1,500 | £100 – £200 |
| Outdoor Straight | £2,300 – £3,500 | £500 – £1,000 | £100 – £200 |
| Outdoor Curved | £3,500 – £5,000 | £700 – £1,500 | £100 – £200 |
| Ultimate Curved | £4,695 – £6,600 | £700 – £1,500 | £100 – £200 |
Factors and features affecting overall stairlift cost
Several factors can influence the total cost of a stairlift, including:
- Custom features: Options like powered swivel seats, bespoke rail colours, and ergonomic seating can enhance comfort but also increase the price.
- Powered swivel seat: Adds between £300 and £500.
- Custom rail colours: An additional £200 to £300.
- Ergo chair upgrade: Costs between £500 and £1,000 for greater comfort.
- Extended warranties: Opting for extended warranties through authorised stairlift companies can raise costs.
- Installation complexity: Curved, multi-landing, or otherwise complex staircases may increase the price of installation.
Warranty
New Platinum stairlifts come with a 2-year parts and labour warranty, with extended warranty options available through authorised stairlift companies. Reconditioned models, which are a great option for those looking for affordable stairlifts, often come with similar warranties, though the details can vary depending on the supplier.
If budget is a concern, stairlift grants may be available to help reduce the cost of purchasing or maintaining a stairlift.
If you’re unsure of how to get a stair lift on the NHS, it’s important to know that while the NHS doesn’t provide stairlifts directly, they can assist with arranging an assessment to determine your eligibility for funding or support.
To ensure you get the best deal, it’s important to compare stairlift quotes from multiple suppliers. By requesting several quotes, you can weigh your options and find the stairlift that best suits your home, budget, and individual needs.
Get up to 4 free, non-binding quotes from our network of UK stairlift partners. Click below to get started.
Platinum stairlift pros and cons
Platinum stairlifts offer premium features like custom designs for complex staircases, quiet and reliable operation, and comfortable seating. However, the high-quality customisation can lead to higher costs and longer installation times, especially for curved models.
Pros of Platinum stairlifts
- Custom-built rails: Platinum stairlifts are tailored to fit complex staircases, including those with curves and multiple landings, ensuring smooth and reliable movement through difficult layouts.
- Twin rail system: Their curved models use a twin rail system for extra stability, making turns smoother and safer on staircases with bends.
- Forward-facing travel: The Ultimate Curved model provides forward-facing travel, ideal for those with leg mobility issues or vertigo, offering extra stability on curved or multi-landing staircases.
- High-weight capacity: Heavy-duty models support up to 160kg (25 stone), giving peace of mind to users who need additional support.
- Outdoor flexibility: Platinum is one of the few brands that offers both straight and curved outdoor stairlifts, built with weather-resistant materials for year-round use.
Cons of Platinum stairlifts
- Higher customisation costs: Custom-built stairlifts, especially curved and multi-landing models, cost more due to the need for bespoke rails and precise fitting, making them more expensive than standard options.
- Dealer-dependent service: Installation and aftercare are managed by authorised dealers, meaning the quality of service can vary depending on your location and chosen dealer.
- Longer installation times: Custom stairlifts, particularly those with complex layouts, can take longer to manufacture and install, potentially extending the process over several weeks compared to quicker standard models.
- Inconsistent maintenance experiences: Since aftercare is also dealer-dependent, response times for repairs and servicing may not be as consistent, depending on the dealer’s availability.
- Less urgency-friendly: For those needing immediate installation, the custom manufacturing process can make Platinum less suitable compared to brands that offer faster standard stairlift installations.
Platinum stairlift reviews
Platinum stairlift reviews may not be as abundant as those of other brands because the company primarily relies on a network of authorised dealers to sell and install its products. As a result, customers often leave reviews with their local dealer rather than directly with platinum.
However, on Google, Platinum has garnered a 4.5/5 rating. Customers commonly highlight the reliability of the stairlifts, customisation options, and positive service experiences. Here’s a breakdown of customer insights from the past year:
What customers say
- Reliable and smooth operation: Customers frequently mention the consistent and quiet operation of Platinum stairlifts. One reviewer shared, “Great products, supreme reliability, great people, great service,” highlighting overall satisfaction with the product.
- Custom-fit and ergonomic design: Tailored stairlifts are a major advantage, with users praising the Ergo chair for its comfort and long-term support.
- Professional service: Installers receive positive remarks for their thoroughness and professionalism. A recent reviewer mentioned, “Lovely fella came to fit the stairlift which will be my lifeline. Polite, chatty, well presented, and a very thorough job.”
However, Platinum could improve on their installation times. While not a common issue, a few reviews from the past year mention delays in the installation process.
How do Platinum stairlifts compare to other brands?
Comparing stairlift brands is essential when choosing the best option for your home. Below is a comparison of Platinum stairlifts with other well-known brands such as Stannah, Bison, 1st Choice, Dolphin stairlifts, Age UK, Acorn, and Handicare stairlifts.
| Platinum stairlifts vs other brands | |||
|---|---|---|---|
| Brand | Price range | Weight capacity | Review ratings (Trustpilot) |
| Platinum | £1,795 – £6,600 | Up to 160kg / 25 st | 4.5/5 (Google) |
| Stannah | £3,150 – £6,495 | Up to 160kg / 25 st | 4.75 |
| Acorn | £2,000 – £3,500 | Up to 127kg / 20 st | 4.6/5 |
| Handicare | £2,000 – £4,000 | Up to 140kg / 22 st | 4.4/5 |
| Bison | £2,000 – £4,000 | Up to 140kg / 22 st | N/A |
| 1st Choice | £1,750 – £3,500 | Up to 140kg / 22 st | 4.9/5 (Trustindex) |
| Dolphin | £1,500 – £3,500 (used) | Varies by supplier | 4.3/5 |
| Age UK | £2,000 – £3,500 | Up to 140kg / 22 st | 4.5/5 |
Platinum stairlifts offer customisation and high weight capacity but tend to be more expensive compared to 1st Choice stairlifts, Dolphin stairlifts, or Bison stairlifts which often focus on reconditioned models.
Age UK stairlifts are popular for seniors, offering simple, cost-effective solutions. For those seeking premium products, Stannah stairlifts stand out, while Acorn stairlifts, Handicare stairlifts, and Brooks stairlifts are known for their affordable prices and easy-to-install lifts.
Choosing between brands like Platinum, Acorn, Handicare, or Age UK stairlifts depends on your specific needs and budget. With each brand offering unique features and options, finding the right fit can quickly become overwhelming. Doing this research alone often means sifting through endless information on models, installation requirements, and warranty terms, which can take a lot of time and effort.
That’s why our service is here to help. By providing you with quotes from trusted suppliers, we simplify the comparison process so you can confidently evaluate models, features, and warranties all in one place.
Get up to 4 free quotes from trusted stairlift suppliers. Compare models, features, and warranties to make an informed decision and find the best stairlift for your home.
Should I choose a Platinum stairlift?
Choosing a Platinum stairlift depends on your specific needs. If you require a custom-fit stairlift for a complex or curved staircase, Platinum’s bespoke designs are ideal. They offer models for both indoor and outdoor use and are known for their quiet operation and higher weight capacities, which makes them suitable for users needing additional support.
For those who prioritise comfort, the ergonomic seating available in Platinum models ensures a smooth and secure experience. However, if cost or installation time is a concern, it’s important to compare other brands as well.
Still unsure which stairlift to choose?
If you’re weighing your options, comparing stairlift quotes from different suppliers is the best way to avoid overpaying or ending up with a model that doesn’t suit your needs. Navigating these choices alone can mean dealing with overwhelming information, unclear pricing, or missing out on options better suited to your budget.
Our service streamlines the process by connecting you with trusted suppliers who provide free quotes tailored to your requirements, saving you time and reducing stress.
Get up to 4 no-obligation quotes from our network of trusted UK stairlift suppliers, and make the best choice for your home—on your terms.
