Stannah Stairlifts in the UK: A Comprehensive Guide

• Stannah Stairlifts offers custom options for straight, curved, and outdoor staircases, ensuring a perfect fit for any home.
• Prices typically range from £ 2,295 to £6,970+, depending on the model and customisation, with reconditioned models starting from £1,200.
• Comprehensive services, including fast installation, warranties, and ongoing customer support, ensure a smooth experience from start to finish.

With over 150 years of experience, Stannah has become a leader in mobility solutions. Known for their quality and dedication, their stairlifts help people with different mobility needs to stay in the homes they love.

If you’re considering a Stannah stairlift, this guide will explain everything you need to know about their types of stair lifts as well as models, prices, and services.

Whether you’re just exploring or ready to take the next step, it’s important to consider who will install your stairlift. A reliable installer ensures everything goes smoothly from the start. Instead of wasting hours searching, fill out our 30-second form to get up to 4 free quotes from our network of trusted suppliers. Click below to get started.

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About Stannah Stairlifts

Stannah is a British company founded in 1867 that manufactures stairlifts, platform lifts, and home lifts. Its products are made in the UK and follow established quality and safety standards. Stannah serves both residential and commercial properties, and its stairlifts are widely available across the UK and internationally.

In the UK, Stannah has been recognised for its commitment to customer service, being named a Which? Recommended Provider for stairlifts in 2024. They are members of the British Healthcare Trades Association (BHTA), which promotes ethical practices within the industry. Stannah has also earned several industry certifications and accreditations that show their focus on safety and compliance. With a network of local dealers and service engineers, Stannah provides installation and ongoing support for their products.

High rated Stannah stairlifts

Stannah offers highly rated stair lifts for straight, curved, and outdoor staircases. The Siena and Starla models use the Stannah 600 rail for straight stairs and the Stannah 260 for curved stairs. For outdoor spaces, Stannah offers weather-resistant stairlifts, while the Sadler model is ideal for users with limited mobility. Both new and reconditioned options are available, offering reliable and comfortable solutions for any home.

Below, we explore some of the popular Stannah stairlift models, including the Siena for both straight and curved staircases, the customisable Starla, and their outdoor and special-use models like the Sadler.

Stannah Siena straight stairlift

Price Range: From £3,150 (new) for straight installations.

Warranty: 2-year warranty for new models; unlimited warranty on motor and gearbox

Weight capacity: 158kg (25 stone)

Key features and benefits:

• Custom-fit design using the Stannah 600 rail system for smooth operation on straight staircases.
• Slim and quiet operation, perfect for narrow spaces.
• Choice of 5 upholstery colours to match your home décor.
• Optional automatic footrest folding for added convenience.
• Available in two seat widths for optimal comfort.

User testimonials/reviews: Customers highlight Siena’s comfortable seating and reliable performance, particularly its smooth operation and compact design for narrow staircases.

Comparison to other models: The Siena is a practical, affordable option for straight staircases. It offers fewer customisation options than the more luxurious Starla but provides all the essential features.

The Stannah Siena is one of the best options for straight staircases and operates on the Stannah 600 rail system. This model is popular for its sleek design, user-friendly features, and smooth operation.

Stannah Siena curved stairlift

Price range: From £6,110 – £6,970+ (new) including installation

Warranty: 2-year warranty for new models, 1 year for reconditioned models.

Weight capacity: 136 kg (21.4 stone)

Key features and benefits:

• Custom-fit design using the Stannah 260 rail system for smooth navigation on curved staircases.
• Quiet and comfortable operation, even on bends.
• Choice of upholstery 9 colours to complement your home décor.
• Optional automatic footrest folding and powered swivel seat for added convenience.
• Available in two seat widths for optimal comfort.

User testimonials/reviews: Users appreciate Siena’s quiet and smooth operation around tight corners and curves, making it a popular choice for homes with complex stair layouts.

Comparison to other models: Compared to the Starla, the Siena curved model offers fewer aesthetic customisation options but is a more budget-friendly option for curved stairs.

For homes with curved staircases, the Siena curved model offers a perfect solution. It runs on the Stannah 260 rail system, ensuring smooth movement around bends and turns.

Stannah Starla stairlift

Price range: around £3,150 for straight and £6,110+ for curved.

Warranty: 2-year warranty for new models. 1 year for reconditioned models.

Weight capacity: 158 kg (25 stone) for straight; 136kg (21.4 stone) for curved

Key features and benefits:

• Custom-fit design for straight or curved staircases using the Stannah 600 or 260 rail system.
• Luxurious customisation options, including a variety of upholstery and wood trim choices.
• Optional powered swivel seat for ease of use.
• Smooth and quiet operation on both straight and curved stairs.
• Available in two seat widths for personalised comfort.

User testimonials/reviews: Customers praise the Starla for its stylish design and customisable features, particularly appreciating the powered swivel seat for easier use.

Comparison to other models: The Starla offers more customisation options than the Siena, making it a great choice for those looking for a stylish and personalised stairlift, but at a slightly higher price point.

The Starla is a more customisable option, available for both straight and curved staircases. It’s designed for those who want a more luxurious stairlift with added comfort features and personalised style. For a seamless experience, consider having it installed by professionals through stairlift installers near me. This ensures that a local expert handles the process with the precision and care required for a custom-fit stairlift.

Stannah outdoor stairlift

Price range: £3,000 – £5,000 (depending on configuration).

Staircase type: Available for straight outdoor staircases using the Stannah 320 model, which is designed for external use.

Warranty: 2-year warranty for new models.

Weight capacity: 136 kg (21.4 stone)

Key features and benefits:

• Weather-resistant design, built to withstand rain, snow, and other harsh outdoor conditions.
• Custom-fit rail system tailored to fit your outdoor staircase, ensuring smooth and reliable performance.
• Durable materials from robust, weather-resistant materials that ensure long-term reliability. It features light grey, UV-resistant, waterproof plastic upholstery with a steel grey rail colour. A fitted all-weather cover is provided to protect the seat when not in use
• Fold-away seat and arms for easy storage when not in use.
• Temperature-resistant, operational between -10°c and +40°c, making it suitable for year-round use.

User testimonials/reviews: Users praise the Stannah 320 Outdoor Stairlift for its durability and reliable performance in all weather conditions, ensuring smooth operation even in rain or snow.

Comparison to other models: The outdoor stairlift is the only model specifically designed for external use, providing features like weather resistance that aren’t available in indoor models such as the Siena or Starla.

The Stannah outdoor stairlift is built to withstand the elements, ensuring safe and reliable access to outdoor spaces like gardens or porches. It’s available for both straight and curved staircases.

Stannah Sadler

Price range: From £4,950.

Staircase type: Curved only.

Warranty:  2 years for new models, reconditioned models 1 year.

Weight capacity: 136 kg (21.4 stone)

Key features and benefits:

• Perch-style seating is ideal for users with limited flexibility in their knees or hips or narrow staircases.
• Custom-fit design for curved staircases, providing smooth navigation around bends.
• Compact and space-saving, perfect for tight spaces.
• Minimal strain on joints, offering support without the need to sit fully.
• Optional powered features for added convenience.

User testimonials/reviews: Users appreciate the Sadler’s perch-style seat, which makes it easier for those with joint problems to use the stairlift without fully sitting.

Comparison to other models: The Sadler differs from other Stannah models because of its perch-style seat, which is ideal for those who find it difficult to sit down fully. This makes it a more specialised option than Siena or Starla.

The Sadler is a unique perch-style stairlift, ideal for users with limited flexibility or those with very narrow staircases. It provides additional support for users who have difficulty sitting down fully.

Stannah 600 and 260 Stairlifts

The Stannah 600 (for straight staircases) and Stannah 260 (for curved staircases) are widely known even though Stannah may not officially list them under these names. These models are still available new through suppliers and as reconditioned options. Whether you’re looking for a budget-friendly solution or the latest stairlift model, the 600 and 260 systems provide reliable, smooth operation for your home.

Stannah 600 straight stairlift

Like the Siena, the Stannah 600 stairlift is one of the best options for straight staircases and operates on the 600 rail system. This model is popular for its sleek design, user-friendly features, and smooth operation.

Price range: From £2,250 (new) and £1,200 (reconditioned).

Warranty: 2-year warranty for new models, 1-year warranty for reconditioned models.

Key features:

• Slim and discreet design for narrow staircases.
• Smooth and quiet operation for comfort and convenience.
• Available in a range of upholstery options to suit your home decor.

User testimonials/reviews: Customers highlight its compact size and reliable performance on straight staircases.

Comparison to other models: The Stannah 600 is a straightforward, practical choice for those with straight staircases. It offers reliable performance like the Siena but with fewer customisation options.

Stannah 260 curved stairlift

For homes with curved staircases, the Stannah 260 stairlift offers a perfect solution. The custom-fit 260 rail system ensures smooth movement around bends and turns. Like the 600, it’s available new and reconditioned through suppliers.

Price range: From £3,995 (new) and £3,200 (reconditioned).

Warranty: 2-year warranty for new models, 1-year warranty for reconditioned models.

Key features:

• Custom-fit design to navigate curved staircases.
• Smooth and quiet operation around bends and landings.
• Upholstery options are available to complement your home décor.
• Optional powered swivel seat and footrest folding for convenience.

User testimonials/reviews: Users praise the 260’s smooth ride and reliability, especially around tight corners.

Comparison to other models: The Stannah 260 offers similar performance to the Siena curved but is commonly sought after in reconditioned form for those on a budget.

Note: Both the Stannah 600 and 260 are older models and may not be readily available as new stairlifts. However, reconditioned versions might be available through certain suppliers.

Stannah stairlift prices in the UK

The Stannah stairlift prices in the UK typically range between £2,295 and £3,150+ for straight models and £3,995 to £6,970+ for curved models. A  second hand Stannah stairlift starts at £1,200, depending on the condition. Outdoor versions are priced between £3,000 and £5,000 or more. For short-term use, Stannah stairlift rentals are available. Prices vary based on the factors detailed below.

These prices are market-estimated and can vary based on various factors.

Factors affecting Stannah’s stairlift price

Remember that the final Stannah stairlift cost, whether new or reconditioned, can vary based on several factors, including:

• VAT: Prices are typically subject to 20% VAT, but customers who are chronically ill or disabled may be eligible for VAT relief when purchasing stairlifts, exempting them from the VAT charge.
• Staircase type & complexity: Curved staircases typically require more complex and customised installations, leading to higher costs compared to straight staircases. The number of bends, turns, and landings can further impact the price.
• Model & features: The specific model you choose and any additional features, such as powered options, upgraded upholstery, or a retractable rail, can influence the cost. The Starla chair, known for its comfort and adjustability, is generally pricier than the Siena.
• Installation requirements: Factors like staircase length, the need for home modifications (e.g., moving a radiator or installing an additional power outlet), and electrical work can affect the installation cost.
• Extended warranty: While Stannah stairlifts come with a standard warranty, opting for an extended warranty can provide additional peace of mind but will add to the overall cost.
• Supplier/dealer’s price guide: Different suppliers and dealers may offer varying prices for the same Stannah stairlift model. It’s essential to compare quotes from multiple providers to ensure you’re getting the best value. Factors like location, installation costs, and included services can all contribute to price differences between suppliers.

By comparing quotes from multiple stair lift companies, you can ensure you’re getting the best value. Click below to request up to 4 free non-binding quotes, compare offers, and potentially cut down on your stairlift cost.

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How much does it cost to rent Stannah lifts?

Wondering how much it costs to rent a Stannah stairlift? In the UK, renting a Stannah stair lift typically costs between £55 and £75 per month, plus an upfront fee ranging from £450 to £1,950 for installation and removal. While Stannah doesn’t offer rentals directly, numerous authorised dealers provide this service. The final cost can vary depending on the model, rental duration, and chosen supplier.

Renting a Stannah stairlift can be a practical and cost-effective solution for individuals requiring temporary assistance, such as those recovering from surgery or illness. It’s also a great option for seniors seeking short-term mobility aid, allowing them to maintain their independence and safely navigate their homes.

Stannah Stairlifts services

Stannah provides a variety of post-purchase services to help with the upkeep of your stairlift, ensuring it remains in good working condition. Stannah provides a full Stannah stairlift service, which includes extended warranty options, regular maintenance, and repairs, ensuring your stairlift continues to operate smoothly over time.

These services also include potential upgrades and removal if needed. Stannah offers aftercare support with troubleshooting guides, product help, and 24/7 emergency help. Their customer service is available Monday through Friday, from 9am to 5pm, via phone, email, or their website. Let’s look at each service offered:

Warranties

All new Stannah stairlifts come with a 2-year product warranty, while reconditioned models have a 1-year warranty. Extended warranties can be added for additional coverage.

• Straight stairlifts: Extended warranty for 3 years at £680 or 1 year at £240.
• Curved stairlifts: Extended warranty for 3 years at £890 or 1 year at £310.

Repairs & maintenance

If you encounter any issues with your stairlifts, there’s a Stannah stairlift repairs service you can use to fix the problem. Their network includes trained engineers across the UK who are ready to handle different models.

In warranty/service contract:

• Cost: Repairs are typically covered under the terms of your warranty or service contract.

Out of warranty/no contract:

• Cost: Stannah may still offer one-off repairs, depending on the product’s age and condition. Depending on the complexity of the issue, the price could range from £100 to £500 or more.

One-off callout:

• Cost: A one-off callout repair service is available for a fee starting from £273 (excluding VAT), including inspection, diagnosis, basic service, and minor repairs (excluding parts).

When contacting Stannah or a certified installer, it’s advisable to inquire about specific costs, as the final price will depend on the nature of the repair and any necessary parts.

Upgrades

Stannah offers customisation and upgrade options to ensure your stairlift continues to meet your changing needs over time.

• Estimated costs: Upgrade costs vary depending on the specific modifications or features required. For accurate pricing, it’s recommended that you contact stairlift suppliers for a personalised stairlift quote.

Removals

If you need to remove your stairlift, there’s a Stannah stairlift removal service that ensures responsible disposal or buyback if eligible.

• Removing a Stannah stairlift: If you purchased your stairlift directly from Stannah and it’s no longer needed, they will remove it free of charge.
• Removing a non-Stannah stairlift: If you have a stairlift from another manufacturer but have a Stannah service contract, they can remove it for a fee of £350. If you don’t have a service contract with Stannah, they recommend contacting your original supplier for removal.
• Buyback service: In some cases, Stannah offers a buyback service for their stairlifts. The stairlifts must be in good condition, regularly serviced, less than two years old, and originally purchased new. The removal and buyback services are available in areas where Stannah delivers and installs stairlifts. Specific terms and conditions apply to all removal and buyback services.
• Temporary removal & relocation: Stannah also offers temporary removal services for situations like home renovations or moving. Subject to certain conditions, they can assess the feasibility of relocating your stairlift to a new property.

Important notes:

• Removal and buyback services are generally limited to areas where Stannah delivers and installs stairlifts.
• Specific terms and conditions apply to all removal and buyback services.

Service contracts

Stannah offers service contracts to ensure your stairlift’s optimal performance and protect you from unexpected repair costs. Packages include annual servicing and 24-hour emergency support. The Stannah stairlift service cost varies depending on the package chosen, with options starting from 50p per day for basic cover.

5-star comprehensive service cover:

• For Stannah products under 5 years old
• Includes repairs, callouts, replacement parts
• From £1.10 per day

3-star basic service cover:

• For all makes and models
• Includes annual service and discounts on repairs
• From 50p per day

A one-off service is also available for a one-time check-up.

Aftercare support

Stannah’s aftercare support aims to ensure you have a smooth and worry-free experience with your stairlift. They offer:

• Product support: Stannah’s customer service team is readily available to answer any questions or concerns you may have about your stairlift’s operation or maintenance.
• Troubleshooting guides and online resources: For minor issues, Stannah provides helpful troubleshooting guides and online resources to help you identify and resolve problems quickly and independently.
• 24/7 emergency support: If you have an urgent issue outside of regular business hours, Stannah’s 24-hour emergency support line ensures you’re always provided with assistance.

Overall, Stannah’s comprehensive suite of aftercare services aims to provide you with the support you need to enjoy your stairlift with confidence and peace of mind.

Disclaimer: Please note that the availability and specifics of these services may vary depending on your location and the terms of your purchase or warranty. It’s recommended to consult your supplier or installer for detailed information about the services and support available in your area.

Stannah stairlifts reviews

Stannah consistently earns glowing reviews from customers, boasting an impressive 4.7/5 overall score on Trustpilot and the esteemed recognition of Which? Recommended Provider for 2024.

Customers frequently highlight Stannah’s:

• Professionalism and efficiency: The process, from initial consultation to installation, is consistently described as seamless and professional.
• Reliability and safety: Users appreciate the dependability and robust construction of Stannah stairlifts, which provide peace of mind and confidence.
• Ease of use: Intuitive controls and thoughtful design make Stannah stairlifts user-friendly for everyone, regardless of mobility limitations.
• Customer service: Positive reviews frequently mention the helpfulness and responsiveness of Stannah’s staff, from sales representatives to engineers.
• Transparent pricing: Stannah has recently improved their pricing transparency, providing upfront information about stairlift costs on their website, making it easier for customers to make informed decisions

Overall, Stannah’s recognition as a Which? Recommended Provider, coupled with its strong customer scores and commitment to transparent pricing, solidifies its position as a trusted leader in the stairlift industry.

Stannah’s reputation speaks for itself, and now it’s time to find the best price. Get up to 4 free quotes from trusted suppliers, potentially cutting down on hours of research and finding a better deal. Click below to get started.

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FAQ

How are Stannah stairlifts rated in reviews?
Stannah stairlifts consistently receive positive review. They hold a 4.7/5 rating on Trustpilot and are a Which? Recommended Provider for 2024, with customers praising their safety, reliability, ease of use, and professional service.

What is the most popular Stannah stairlift?
The Siena is the most popular Stannah stairlift , suitable for straight and curved staircases. Its affordability and functionality make it a top choice for many users. The Starla is a popular choice for those who want a customisable luxury model.

What is the average price of a Stannah stairlift?
The average price of a Stannah stairlift ranges from £2,295 to £6,970+, depending on whether it’s a straight or curved model and the complexity of the installation. Reconditioned models, from £ 1,200, offer a more budget-friendly option.

How much does it cost to rent a Stannah stairlift?
Renting a Stannah stairlift typically costs between £55 and £75 per month, with an upfront cost for installation and removal ranging from £450 to £1,950, depending on the model and provider. Total costs vary based on the duration of the rental and specific installation needs.

How long do Stannah stairlift batteries last?
Stannah stairlift batteries typically last between 3 to 5 years, though this can vary depending on usage and maintenance. Regular servicing can maximise battery life.